Part2 Profitable B2B Inbound Marketing Interview with Jason Durham

This post is a continuation of our interview with Jason Durham, Social Media Director for PacTec.  You can read the first half of our interview with Jason here.

Now, back to the interview:

Jason Durham, Social Media Speaker Consultant Blogger Vagabond

Ryan: Specifically, what inbound marketing techniques have you used at PacTec to attract leads and which of those have been most successful?

Jason: I am not really a proponent of techniques, or technologies, being more important than the “method to the madness”. I really am a firm believer that the first thing a company has to do is realize their assets. A company should look at the data they have, look at their current market, and develop a plan on how to merge those two together! It’s the strategy right?

That’s what you are killer at doing Ryan. When a company has a plan, it really doesn’t matter what technology they use, however, the right tools makes the difference in the angle of the mountain they have to climb.

When a foundation has been laid on the why, who, and when, a company can discern the content they need to create in order to reach their market. It builds that whole trust thing.

At PacTec, we are the established industry leader in what we do. People know who we are and what we manufacture, and that was through many conjoined efforts company wide, including hardcore outbound marketing. The motivation to use inbound marketing was two fold:

  • Establish ourselves as the knowledge leaders of all things dealing with industry we do business with.
  • The second was, of course, lead generation.

The optimal technique for us was . . . blogging. Using blogging, landing pages and call-to-actions out the wazoo has been a sick mixture of success for us! We are averaging a ton of unique qualified leads, and the revenue to boot. I will say this though – our web presence has been such an influential part of our success. Most B2B sites are really nothing more than glorified brochures, right? How many companies will actually admit that? We did, and we changed that with a focused push to utilize call-to-actions.

We want the visitor to have every opportunity to get more information, or quote, from anywhere on the site, as well as giving them the ability to connect with us on the big bad daddy’s on the internet(s). You know, Facebook, Twitter, and LinkedIn.

Ryan: Blogs should be a BIG part of a B2B strategy, I agree, and your use of Calls to Action is great.  They are all over.  Let customers decide how they want to contact you.  Make it easy for them in every step of the sales funnel.

What advice would you give B2B companies that haven’t fully committed to inbound marketing to get them off the fence?

Jason: Wow. Great question! I can share with you why we decided to get into the inbound marketing game, if that would be cool?

For us, we have always focused on being “ahead of the curve” of our competitors. I personally had been using social media for years, and started, on my own, to start using social media methods to push our company. I think the turning point for us, as well as many other B2B’s is this – traditional, or outbound, marketing costs were increasing, while the main cost for much of the startup of inbound marketing was sweat equity. It took over a year to convince management and sales of the validity of inbound marketing, but when revenue started to flow from qualified leads, their mindset changed!

I really am convinced that a company has to come to the realization, on their own, that we did. You can’t convince, or influence, someone who doesn’t first want to grow, change, or be successful.

Ryan:  I hear ya.  With Social Media and Inbound Marketing just coming on the scene, people are slow to change, slow to adopt.  So we as marketers have to do what we can to help educate them and convert them to the new methods. 

Now it’s your turn for your 5 minute pitch…why should someone connect with you for your consultation?

Jason:  My five minute pitch is really not a pitch but it’s this . . . buy me a killer cup of coffee and let’s hang out and chew the fat. I know that may make no sense to some, but that really is social media. It’s connecting. It’s socializing. It’s community, right?

I love to talk shop. I love to talk marketing, and when it’s done right, it can help a company be successful. My passion is to see companies become successful in their efforts, and if I can help usher them to that, or even just help them figure out the maze of this crazy internet, man . . . that’s my thing!

So, I guess that’s not really a pitch, but rather a mission statement. I have been blessed with success, and love to share it. I get a buzz out of seeing someone realize that inbound marketing is doable, and that success is attainable, in spite of what they have always known as . . . what they have always done!

Ryan: One last thing…How can someone get in touch with you either on or offline?

Jason: Thanks man for letting me ramble, and I love to connect with people. Anyone can connect with me through these links:

Twitter: @jasondurham and @pactec

Web: www.pactecinc.com and www.jasonmdurham.com

Email: Jason@pactecinc.com and Jason@jasonmdurham.com

Our thanks goes out to Jason for his time for this interview.

If you’d like more info on how he can help you with B2B Inbound Marketing, check him out at the links above.

 

Sneak A Peek – Super Bowl Social Media Command Center

Talk about giving Social Media the proper treatment.

Command Center for the Super Bowl

That's a 9 Panel LED wall monitor!

The guys over at the Indianapolis based, Interactive Marketing Company, raidious and the Super Bowl Host Committee created this sweet 2,800 sq ft facility to house the Social Media dream team covering Super Bowl XLVI.

With seating for 35, redundant fibre internet access, and 50 staff and volunteers working to help people have a great Super Bowl experience, these guys are setting high marks for the Social Media command centers around the world.

The Awareness Social Marketing Hub (YouTube vid link) software was selected out of 60 other social media management solutions to provide the raidious team with the kind of social media reach that’s required for this massive event.

Command Center PeepsThe goal of the Social Media Command Center is to provide people with the information they need through whatever channel they prefer. Tweets, status updates, blog posts, etc. about the Super Bowl will be monitored and responded to quickly to help disseminate information to the masses.

In parallel, the team will be covering the events leading up to the Super Bowl and will be amplifying positive messages across all social media channels.

An aisle view of the Command Center

Oh, to be in Indianapolis this weekend. What a ride this will be.

More info on the Raidious Super Bowl XLVI Social Media Command Center

More info on the Awareness Social Marketing Hub

 

Profitable B2B Inbound Marketing Interview with Jason Durham

Last month Jason Durham interviewed me for his blog. You can catch the two posts here and here if you missed them.

Now it’s my turn to ask Jason a few questions. This interview with him is based specifically on how B2B companies can use inbound marketing to increase leads and ultimately sales. Here we go…

Ryan: Jason, tell us who you are, what you do, and who you work for…

Jason Durham B2B Marketing

I love the look on Jason's face. He's like "B2B Marketing Problems? Bring it."

Jason: Cool! First off, thanks for hooking me up with a great interview earlier! To those reading this . . . hit Ryan up for his mad ninja social media skill! He has an amazing insight in helping companies discover the “why” and “how” in this world of inbound marketing! He is also a great speaker!

So, who am I? That’s really a loaded question! Ha! I am an irreverent guy from Louisiana who has been doing traditional marketing for around 16 years now at an amazing company.

Officially I am the Marketing, Creative, and Social Media Director for PacTec, Inc. based in Louisiana. It’s a great place to work with really amazing people!

I also have a special needs child which leads me to mentioning my passion to help non-profits, specifically those who help special needs children, with their social media strategies. Not many of them have the budgets to really pump into a full time social media person, so I get to sit down with them, have some coffee and help them push their vision through social media. It’s highly rewarding . . . and fun! I love it!

Ryan: Thanks for the kind words!  ”A great speaker.”?  You have been sheltered, my friend. haha 

I love the fact that you were able to create a successful inbound marketing strategy for PacTec from the ground up. No huge budget to start. No big consulting firms. Just hard work.

So, what comes to mind when we talk about inbound marketing? Define it for us in your own words.

Jason: I don’t think you can really understand, or have a concept of, what inbound marketing is, without first having some understanding of what outbound marketing is. Outbound marketing is usually considered “old school”, you know? It’s print media, radio and tv spots, telemarketing and even direct mail. It’s basically a push – you are pushing your product to, and some say “on”, your audience.

Inbound however is different in approach. Inbound is really about relationships right? It’s about building trust through awesome content that people are looking for! Inbound isn’t just (the) Facebook or Twitter, but it’s about connecting and actually becoming what Chris Brogan and Julien Smith mentioned in their book . . . inbound is about becoming a trust agent! When you build trust . . . you build this whole influence level. That’s why ROI with inbound marketing is usually considered return on influence, rather than return on investment.

But let me say this . . . as a B2B, I really think it is imperative to have both your outbound and your inbound marketing “cross the streams” so to speak. They really can, and should, be complimentary to, and supportive of each other. If a B2B company thinks they can get away with just doing inbound marketing, then they really take the chance of screwing the pooch with their marketing efforts! Inbound marketing also does give you the ability to measure your return on investment in your outbound marketing efforts!

Ryan: I describe Outbound marketing as “shouting a message at a group of people who either are or are not potential customers. Let’s tell them what WE want them to hear whether they want to hear it or not. If we say it enough times, maybe they’ll understand.” Right? Whereas Inbound IS about relationships, I agree. What a great answer!

This was just the first of a two part post with Jason Durham. Stay tuned for the second half where we discuss the specifics of how Jason uses Inbound Marketing to attract customers and his advice for companies looking to start their own Inbound Marketing strategy.

In the meantime, check out Jason’s kick ass blog on B2B Social Media and Inbound Marketing.

We’re on Technorati!

After a quick review, our blog will be listed on Technorati.com!  Sweet!

For Technorati: MKNHR22BMJFH

 

Two Quick Social Media Marketing Tips for the New Year

Welcome to 2012!  Let’s start the year off with a couple of Social Media stats and predictions for 2012 as they relate to your Baton Rouge business and show how you can use the information to gain more customers in this new year.

The guys at Awareness, Inc. conducted a survey last year that reached more than 320 marketers from a range of industries and levels of marketing experience about Social Media and its challenges in 2012. 

In this article we will highlight the points we feel are most important, and we will offer our own commentary so you can understand the relevance of how this information might also pertain to your company.  As always, you can expect quick tips and action items from us to make your social media marketing more effective.  Enjoy! [Read more...]